Policies
Yahara Corals is dedicated to providing exceptional customer care. We strive to ensure that your experience with our products and services is nothing short of excellent. Our customer care policy is designed to build trust and confidence, reassuring you that you can purchase from us with peace of mind.
Our commitment to customer care is unwavering, and we are always here to address any queries or concerns you may have. Your satisfaction is our priority.​
Coral Health and QT
Corals that come in and out of our systems undergo extensive dipping (Potassium chloride; KCl) and QT to ensure optimal pest-free health prior to sale. All corals destined for shipment are dipped in KCl and housed in a separate holding system. We feel that our QT in-out method provides assurance that corals delivered to customers are pest-free to the best of our ability. While we feel our corals will be delivered pest-free, we do recommend always dipping prior to adding to your system no matter who you receive your corals from.
Frags are housed under a combination of LEDs: AI hydras, AI blades, and Orphek bars at 250-350 PAR with 12 hour actinic with a 6 hour full spectrum midday schedule. Please light acclimate your corals accordingly. Basic parameters: pH 8.0-8.4, Alk 7.5-8.5, Ca ~430, mag ~1400, Phos 0.08-0.14, and Nitrate 5-10)
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DOA policy and shipping
Orders will be shipped within 1-2 business days of payment as arranged. Unless otherwise arranged, we ship overnight on Tuesday/Wednesday each week for arrive Wednesday/Thursday respectively. If significant weather delays are anticipated, we will hold corals and ship when weather related events subsides. Corals can be held up to 1 week from payment unless otherwise arranged (i.e. combining two auction sales).
Shipping
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Shipping to WI/MN/MI/IL: $35
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Shipping to all other states: $50
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Free shipping for orders over $300
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Free local pick up in Madison, WI
DOA policy: In the unfortunate event that corals arrive DOA, a replacement or refund will be issued depending on preference. Images of DOA coral on top of white styrofoam package are required within 3 hours of delivery. DOA policy is void if package(s) are not accepted within 2 hours of delivery.
*All Replacement will have to pay for Shipping
Please feel free to contact us at yaharacorals@gmail.com for any questions or request for additional photos.


